Discover more in our FAQ
Have a question or comment? Don't be shy: Reach out and say hi!
Support hours: Monday-Friday, 7am-3pm
Does the lamp come with a bulb?
Does the lamp come with a bulb?
No, bulbs are not included unless stated otherwise.
All lamps work with standard E26 bulbs (E27 compatible).
Is the plug compatible in the U.S.?
Is the plug compatible in the U.S.?
Yes. All lamps come with a US standard plug and are safe for 110–120V outlets.
What type of bulb should I use?
What type of bulb should I use?
Any E26 base bulb works: LED, Edison, warm white, dimmable, etc.
Maximum wattage varies by model (see product specs).
What is the lamp made of?
What is the lamp made of?
Each product page lists exact materials (metal frame, acrylic/glass shade, wooden base, etc.).
We do not use thin or fragile plastic.
How stable is the lamp? Will it wobble or tip?
How stable is the lamp? Will it wobble or tip?
Floor lamps feature a weighted metal base designed for stability.
Safe for living rooms, bedrooms, and small spaces.
How long does shipping take?
How long does shipping take?
Most U.S. orders arrive in 8–12 business days.
You will receive a tracking number once shipped.
How do I track my order?
How do I track my order?
Once your order ships, you’ll receive an email with a tracking number and carrier link (UPS/USPS/FedEx).
Can I return the lamp if I don’t like it?
Can I return the lamp if I don’t like it?
Yes. We accept 30-day returns for unused items in original packaging.
Do I need to keep the original packaging for returns?
Do I need to keep the original packaging for returns?
Yes, returns must be sent back in original, undamaged packaging for safe transport.
How long does a refund take?
How long does a refund take?
Refunds are usually processed within 5–7 business days after we receive and inspect the returned item.
Is installation required?
Is installation required?
No hardwiring needed.
All lamps are plug-and-play and take only a few minutes to assemble.
Are the shades acrylic or glass? Will they yellow over time?
Are the shades acrylic or glass? Will they yellow over time?
Our acrylic shades are UV-resistant and designed not to yellow.
Many models also offer glass options (see product page).
Is the lamp dimmable?
Is the lamp dimmable?
The lamp becomes dimmable if you use a dimmable E26 bulb + compatible wall dimmer or smart bulb.
Can I use smart bulbs?
Can I use smart bulbs?
Yes! Smart E26 bulbs (Philips Hue, Govee, etc.) are fully compatible.
What rooms are these lamps suitable for?
What rooms are these lamps suitable for?
Living rooms, bedrooms, offices, dining rooms, and studio spaces.
They provide soft ambient lighting perfect for cozy spaces.
Do you offer any warranty?
Do you offer any warranty?
Yes. All lamps come with a 2.5-year warranty covering defects and electrical issues.
Where do the lamps ship from?
Where do the lamps ship from?
Orders are processed and shipped through our U.S. carrier network (UPS/USPS/FedEx).
Some models may be fulfilled from our overseas partner warehouse before entering the U.S.
Can I change or cancel my order?
Can I change or cancel my order?
Yes—within the first 12 hours.
After shipment, changes may no longer be possible.